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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I am not receiveing emails. can you check. how much will it

Customer Question

I am not receiveing emails. can you check. how much will it cost
JA: Just to clarify, what email service provider are you using? I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.
Customer: i use yahoo if that is what you mean
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: laptop
JA: What troubleshooting have you tried?
Customer: I'm new to this. i have not used anything
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Email
Expert:  Jess M. replied 2 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me HOW you access your Yahoo email account? Is it using a web browser like Internet Explorer or Chrome? Or are you using an email program like MS Outlook 2016 or the Mail app in Windows 10?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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