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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Cannot attach anything to e-mails. problems with contact

Customer Question

cannot attach anything to e-mails. problems with contact lists - will not allow contacts to be added to another contact list or if they do they are subsequently deleted or some cannot be added at all
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I've tried a lot; too many to count. This only started happening on my new laptop, my older laptop does these things without a problem
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Email
Expert:  thomastech replied 14 days ago.

Hi! My name is ***** ***** I'm happy to help!

What email service are you using? Are you accessing Yahoo on a webpage, or with an email service such as Outlook or Thunderbird?