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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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This is a new tablet and ii'm trying to set up my email.

Customer Question

Good morning Pearl, This is a new tablet and ii'm trying to set up my email.
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: This is a Dell Inspirion 11 300 series 2 in 1 laptop/tablet
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: right now, my phone is the only access I have, that's why I bought this device.
JA: What troubleshooting have you tried?
Customer: jUst what the computer asks me to set up when first turning on the computer out of the box
JA: Anything else you want the email expert to know before I connect you?
Customer: I don't think so
Submitted: 1 month ago.
Category: Email
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Is it asking you for a Microsoft account?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess