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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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I want to lock my email by having to enter my password every

Customer Question

I want to lock my email by having to enter my password ***** time I log-on? How do I do this?
JA: Have you tried having password ***** directions emailed to you?
Customer: Yes , and not much use for securing "me only" entry to my mail.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: All that showed on the screen....but no matter what as soon as i click on Gmail it automatically signs in and opens up!
JA: Anything else you want the email expert to know before I connect you?
Customer: Yes, in trying to achive this I am not sure I remember my new password (could be " steamerpoint" can you also confirm this?
Submitted: 3 months ago.
Category: Email
Expert:  Lorenz Vauck replied 3 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which web browser you are using (e.g. Google Chrome, Firefox, Internet Explorer, Edge, etc...)?

Please type in the box below, then click on the "Send" button to send me your reply.

Thanks for your patience and best regards,

Lorenz Vauck

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