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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am unable to locate my gmail account, I have had trouble

Customer Question

I am unable to locate my gmail account***@******.***
JA: How long have you had this issue with your Gmail account?
Customer: I have had trouble with this account since I created the account. I can occasionally sign in on my smart phone.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Occasionally on phone but to manage a large amount of e-mails I use my pc.
JA: What troubleshooting have you tried?
Customer: None, I didn't know any was available. I have searched for my account but the sources want to get paid for providing information.
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Email
Expert:  IT Miro replied 1 month ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 1 month ago.

To better understand the problem, please tell me if you cannot sign in to your GMail account due to a forgotten password, or the problem is with something else?

Type your reply below.

IT Miro

Expert:  IT Miro replied 1 month ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro