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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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Force starting my iPad has not worked. What do I do now?

Customer Question

Force starting my iPad has not worked. What do I do now?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: iPad but can access with phone
JA: What troubleshooting have you tried?
Customer: Restart and force start
JA: Anything else you want the email expert to know before I connect you?
Customer: No, just how to get the rascal going again. Thank you
Submitted: 2 months ago.
Category: Email
Expert:  Cris replied 2 months ago.

Hi there, I am Cris and will be glad to assist you.

Can you tell me what procedure you did, when you say you did a force start?

Customer: replied 2 months ago.
Pushed on/off and home button at same time. Got the apple logo but iPad still won't start.
Customer: replied 2 months ago.
No thank you. Googbye
Expert:  Cris replied 2 months ago.

No thank you to what?

I am trying to understand what you are doing so we can troubleshoot your issue.

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