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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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Well, actually, I'm trying to print my holiday card

Customer Question

Well, actually, I'm trying to print my holiday card envelopes or labels from my contact list. The template card is arranged last name 1st, followed by 1st name. I am able to reverse the order in which the list is sorted but not the actual template. Therefore my envelopes are printing as follows, "Smith Family, John The" I'm SUPER frustrated. have been spending DAYS on this to get all my addresses in order/printable.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: My mac or iPhone. I am discovering Outlook and apple are not so compatible.
JA: What troubleshooting have you tried?
Customer: I had an Apple computer guy (like a Geeksquad thing) play around with it after I was unsuccessful. He couldn't figure it out either. There has to be a way. We both went into preferences and tried to change everything.
JA: Anything else you want the email expert to know before I connect you?
Customer: no. Thank you.
Submitted: 4 months ago.
Category: Email
Expert:  Kevin T replied 4 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 4 months ago.

Hi

Would I be able to connect and have a look?

Regards

kevin

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