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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I need to retrieve my email on my husbands computer.

Customer Question

I need to retrieve my email on my husbands computer. ***@******.*** and***@******.***
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: This is Lenovo ideapad 100
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: none. I'm not tech smart at all.
JA: Anything else you want the email expert to know before I connect you?
Customer: I lost my computer to failed battery and perhaps to online hacking
Submitted: 4 months ago.
Category: Email
Expert:  IT Miro replied 4 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 4 months ago.

To confirm, you forgot the passwords to those e-mail accounts, or something else happened?

Let me know,

IT Miro

Expert:  IT Miro replied 4 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro