Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.Let me know the email address you are unable to login and are you the original owner of the account.
i ma sorry but unfortunately since you have used these 2 emails in each other's recovery email and since both are not accessible microoft will not be bale to send you a reset code on a different email other than these.
they will ask you to fill up a form and will respond back in 24-48 hours
i will opt out and open the question to my fellow experts so that if they have any additional suggestions they may share the same with you
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Do you still remember the last password ***** you used for these accounts?
Please let me know by replying to me here so that I can help you further.
Ok. Please give me a moment to check the recovery options
Your only recovery option is an alternate email address which is also not working.
By the way, are you using an email program in your computer to access these email accounts, like MS Outlook 2013? I am asking because the next route is through a recovery form which will require information about the emails you sent and to whom you sent them
I am very sorry about the frustration over this but please answer my question. Do you have an email program used to access your email accounts. I am asking because the information there will be helpful in the submission of the recovery form.
Another thing, do you use a smartphone email app to access these emails?
On the phone email access, is it an app where you can still see old emails despite the login issues?