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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I forgot my password, i don't remember, quite some time ago,

Customer Question

i forgot my password
JA: When did you last reset your username and password?
Customer: i don't remember, quite some time ago
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser always
JA: What troubleshooting have you tried?
Customer: i don't know how to troubleshoot
JA: Anything else you want the email expert to know before I connect you?
Customer: i just want to be sure i have to protection. have no idea how to do this
Submitted: 2 months ago.
Category: Email
Expert:  IT Miro replied 2 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 2 months ago.

To confirm, you forgot a password ***** your e-mail account, or some other account?

Type your reply below.

Thanks,

IT Miro

Expert:  IT Miro replied 2 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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