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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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It seems gmail is not letting others send me mails. They get

Customer Question

it seems gmail is not letting others send me mails. They get a 'rejected by server message' I have tested this too and don't receive on my primary account. I have not changed any settings, have loads of space (and it's not junk etc)
JA: How long have you had this issue with your Gmail account?
Customer: just today, someone called me
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: equally phone, mail and online. None work
JA: What troubleshooting have you tried?
Customer: just sending messages back and forth to different accounts, seems I can send but not receive. Haven't played with MX recordds as there is no reason they should have changed...
JA: Anything else you want the email expert to know before I connect you?
Customer: only that I'd be grateful if they could fix it!
Submitted: 18 days ago.
Category: Email
Expert:  jinsmn replied 18 days ago.

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.

Can I remote onto your Machine and have a look at your problem? It’s fully secure and you can see what I am doing at all times. If you wish please accept my remote support offer and let me know your time zone and the time period you prefer for remote support. Then I can send you the details to connect.