I'm sorry about the issue. Please press and hold (or slide and hold) the power on / off button / switch on your kindle for about 45 seconds, then turn it back on and check.
- Does this issue occur with one particular book, or with all books?
- When did this issue first occur?
Please reply at the box below to continue. Thank you,
What's the model of your kindle? Does it have touchscreen?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
How old is your kindle?
- If needed, in the mean time, you can read your Kindle books on a computer, if you have, at the Amazon website below:
, and/or if you have a tablet or smartphone, you can download / install the Kindle app in Play Store (or App Store), and use it.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,