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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I have been with google email for years as. I didnot

Customer Question

I have been with google email for years as***@******.***. I didnot understand that your request for setting email would eliminate my present address. I am in business changing emai laddress will really screw up my business
JA: Just to clarify, what email service provider are you using?
Customer: Google chrome
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: Advance Tech support
JA: Anything else you want the email expert to know before I connect you?
Customer: Just re-set back to my old email
Submitted: 18 days ago.
Category: Email
Expert:  Martin replied 18 days ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your email.

It sounds like you may have logged yourself out of the last session accidentally.

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Regards,
Martin

Customer: replied 17 days ago.
No. Problem has been solved
Expert:  Martin replied 17 days ago.

Ok thank you for letting me know.

Martin