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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I am receiving spam emails at my account which are addressed

Customer Question

I am receiving spam emails at my***@******.*** account which are addressed to:***@******.***
JA: Just to clarify, what email service provider are you using for this account?
Customer: gmail
JA: Have you installed any updates recently?
Customer: no, how do I install an update to my gmail account?
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am also receiving about 20 spam emails a day from one source at***** Baltimore.
Submitted: 14 days ago.
Category: Email
Expert:  Martin replied 14 days ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your Gmail account.

When did the problem start?

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.


Customer: replied 14 days ago.
Problems started about 3 months ago I now get about 20 + spam emails a day from***** Baltimore. I would like to cut out the heart of these dirt bags and prosecute them. I would prefer you gave me written instructions on the correction procedure, rather than connecting to my iMac. I have an iMac, OS X El, 10.11.6, with my gmail address.
Expert:  Martin replied 14 days ago.

It may be a little tricky to do so on your own but you need to set a filter from this page:

Add a filter from any address to***@******.*** and have it sent to trash or spam automatically.

Customer: replied 10 days ago.
Thanks for your help. The filter works and sends all the spam emails directly to my Trash folder. Are these emails in Trash any potential problem? Is there a way just to simple delete them with the filter so they don't go into the Trash?
Expert:  Martin replied 10 days ago.

No they're no problem, they get deleted after some time on their own - it wont clog your email account up if that's what you're worried about.