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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I dont know my google pin # google, i just go into google

Customer Question

I dont know my google pin #
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: google
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: i just go into google for my gmail address I have two email accounts, att/yahoo and GMAIL
JA: What troubleshooting have you tried?
Customer: since my tablet and phone are apple products, when i try to send a gmail group list I can only do it on my PC which is not an apple device I have the group name in my google mail but when I try to send an email it comes back as invalid or undisclosed recipients
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Email
Expert:  Martin replied 2 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your email.

When did the problem start?

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Regards,
Martin