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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I will try and explain. can't send an email because someone

Customer Question

I will try and explain. can't send an email because someone went into my computer and my address is typed incorrectly.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: hp windows 7
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web
JA: What troubleshooting have you tried?
Customer: the person that put this in has my address as***@******.*** and I go by***@******.***. I cant send an email because my passwork does not work on that address
JA: Anything else you want the email expert to know before I connect you?
Customer: I want to delete the wrong address that is in my computer withcorrect address and my current password ***** this happens when I am in Microsoft word
Submitted: 2 months ago.
Category: Email
Expert:  PC_Wizzard replied 2 months ago.

Hello and welcome to justanswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble

Expert:  PC_Wizzard replied 2 months ago.

Do you mean Microsoft Outlook?

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