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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 6580
Experience:  Computer Software Support Specialist for more than 10 years
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Unable to delete e-mails, comcast, web browser verizon,

Customer Question

unable to delete e-mails
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: comcast
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser verizon
JA: What troubleshooting have you tried?
Customer: online assistance doesn't wor with this provider
JA: Anything else you want the email expert to know before I connect you?
Customer: yjsy id it
Submitted: 4 months ago.
Category: Email
Expert:  Jess M. replied 4 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I will be glad to assist you today.

Are you getting any error message when deleting of emails fails?

Customer: replied 4 months ago.
no
Expert:  Jess M. replied 4 months ago.
Thank you for writing back with that confirmation. Are you using a Windows computer or a Mac? Can you please tell me what web browser are you using to access your emails? Is it Mozilla Firefox? Chrome? Safari? Internet Explorer? Or Microsoft Edge?

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