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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I need to get it. [email protected], Gmail, Phone, None,

Customer Question

I need to get it. ***@******.***
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Phone
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the email expert to know before I connect you?
Customer: No, I don't think so.
Submitted: 4 months ago.
Category: Email
Expert:  Mr.Med replied 4 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 4 months ago.
  1. Go to : https://accounts.google.com/signin/recovery
  2. Follow the instructions. You'll be asked some questions to confirm it's your account. Answer as best you can.
  3. Reset your password. Choose a strong password ***** you haven't already used with this account.

Let me know the results please

Thank you

Expert:  Mr.Med replied 4 months ago.

Has everything worked out please?

Expert:  Mr.Med replied 4 months ago.

Do you still need help ?

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