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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to confirm my identity for a new pw, yahoo, web

Customer Question

i am trying to confirm my identity for a new pw
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browswer
JA: What troubleshooting have you tried?
Customer: i have tred all the suggestions given
JA: Anything else you want the email expert to know before I connect you?
Customer: my email id***@******.***
Submitted: 4 months ago.
Category: Email
Expert:  Sandy replied 4 months ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 4 months ago.

I will be glad to assist you with this.
The best option will be to use a live discussion via phone option troubleshoot the issue. Will that be okay?

I'm sending you phone support offer. Should you accept it, I will be able to call you.

You can reply to me here by typing in the box below please.

Expert:  Sandy replied 4 months ago.

May I know if you have tried to reset the account password ***** contacted Rogers support team?

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