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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I have been attempting to access my emails through Yahoo &

Customer Question

I have been attempting to access my emails through Yahoo & Outlook for the past 3 days but keep getting kicked off. I need Outlook to send emails to my employees as MYOB does not work thru Yahoo. I have been given new passwords by text every time I log into Yahoo, I change the password & then when I try & log in again it won't allow me. I am a small business operator who travels quite a bit so cannot open another email address as all my accounts get sent thru to this one. Please help as I am getting very frustrated! Regards,
JA: How long has this been an issue?
Customer: Gai The last 3 days
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: Only that the problem is urgent as I have to pay wages today
Submitted: 4 months ago.
Category: Email
Expert:  Jess M. replied 4 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I will be glad to assist you today.

By Outlook, are you referring to the email program MS Outlook 2010, 2013 or 2016?

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