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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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MINGIN i have an hp stream no sound trying to watch video

Customer Question

hi im LARRY MINGIN i have an hp stream no sound trying to watch video never happend before please help
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: my phone
JA: What troubleshooting have you tried?
Customer: please help with sound on my computer please nothing yet
JA: Anything else you want the email expert to know before I connect you?
Customer: no just sound on my computer
Submitted: 2 months ago.
Category: Email
Expert:  Bryan replied 2 months ago.

Hi and thank you for your question.

Just to clarify, are you using Windows XP, Vista, 7, 8 or 10 on the computer with the sound issue?

Please reply at the box below, and then we will continue further.