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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Just got a new S7 phone and have lost access to my gmail,

Customer Question

just got a new S7 phone and have lost access to my gmail
JA: How long have you had this issue with your Gmail account?
Customer: changed phones last thursday
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: my phone is usually the first check. I have toppproducer on my laptop. Not sure how G mail was set but it was working on old phone just fine. I went to sprint store last night and they said google would have to fix it my phone number is(###) ###-####Name is*****: What troubleshooting have you tried?
Customer: don't know tech at store tried said he couldn't get it working
JA: Anything else you want the email expert to know before I connect you?
Customer: I also have a new samsung tablet I would like to access email with if I can
Submitted: 1 month ago.
Category: Email
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Do you know your email address and password?