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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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On Thunderbird....I'm getting a Login Failed message

Customer Question

On Thunderbird....I'm getting a Login Failed message ...Login to Server smtp.comcast.net failed.
Submitted: 5 months ago.
Category: Email
Expert:  michelleclive replied 5 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 5 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know your email service provider.

Customer: replied 5 months ago.
comcast.net
Customer: replied 5 months ago.
my land line(###) ###-####
Expert:  michelleclive replied 5 months ago.

Click here and follow the steps on thunderbird to reconfigure comcast email

Expert:  Cody replied 5 months ago.

to connect me;
Please download and run this file and provide me the ID/Password:
https://connect.teamviewer.com/v10/index.aspx

Expert:  Cody replied 5 months ago.

let me know what time works to continue this