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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I have a new I Pad and I had Kindle put ona it. Now I would

Customer Question

Hi - I have a new I Pad and I had Kindle put ona it. Now I would like to buy some books. Do I buy them through Amazon and do you put them on my Ipad. How is billing handled? thanks, Nancy
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Comcast
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I think web browser but emails come to my IPad automatically.
JA: What troubleshooting have you tried?
Customer: In response to a pop up from Amazon, I tried to buy one book a few minutes ago as I have a $5.00 credit. Amazon would not accept info that I used and I thought was accurate. I am an old lady born too soon so I definitely need help in this.
JA: Anything else you want the email expert to know before I connect you?
Customer: Yes, how is payment made?
JA: PayPal, Debitcard or credit card are all fine.
Customer: okay, I used credit card to get a game, I think from Amazon as I have some kind of password ***** I used.
Submitted: 2 months ago.
Category: Email
Expert:  michelleclive replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 2 months ago.

you can buy books online and it will be here on your kindle account and you can read through kindle and if you want to read it ipad you would need to install an app.