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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I have 2 gmail accounts. Can one be eliminated? I received a

Customer Question

I have 2 gmail accounts. Can one be eliminated? I received a new phone for Christmas and was unable to use my old gmail. It said someone else had that account
JA: How long have you had this issue with your Gmail account?
Customer: About 2 weeks
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Cell phone
JA: What troubleshooting have you tried?
Customer: None. I will just use the new gmail accout and forget about the old one i guess
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Email
Expert:  michelleclive replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 2 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
To remove the old gmail account you should have access to it, do you have access to it?

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