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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 17141
Experience:  Email expert with over 5 years experience
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All of the information in my inbox is missing, gmail, phone

Customer Question

all of the information in my inbox is missing
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone and computer
JA: What troubleshooting have you tried?
Customer: resetting password. All inbox infor shows in my iphone but not on my computer
JA: Anything else you want the email expert to know before I connect you?
Customer: an incorrect email number has been shown on my computer.
Submitted: 2 months ago.
Category: Email
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

If the information shows on your iPhone then it is possible that you are signed into the wrong account on your computer.

Click here: http://www.gmail.com

Click on the icon/name in the upper right hand corner and select SIGN OUT

Go back to http://www.gmail.com

Sign into your account again

Do you see the emails now?

Expert:  Josh replied 2 months ago.

Happy New Year!

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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