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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can't get the messages after I get into the list. Gmail,

Customer Question

I can't get the messages after I get into the list.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Lap top computer
JA: What troubleshooting have you tried?
Customer: I really don't know. I'm sorry.
JA: Anything else you want the email expert to know before I connect you?
Customer: I am having trouble with my password.
Submitted: 22 days ago.
Category: Email
Expert:  Jason Jones replied 22 days ago.

Hello,
I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

P.S. If you do not know the answers to any of my questions or are confused about something, please let me know by replying on this page.