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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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Y google gmail on my mini pad and changed password in mail

Customer Question

y google gmail on my mini pad and changed password ***** mail and now my mail will not show on my nextbook that i use more.
JA: How long have you had this issue with your Gmail account?
Customer: Since I added to apple I pad. this shows my gmail but not downloading. I did turn off siri cause windows said they don't use it..
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on tablet
JA: What troubleshooting have you tried?
Customer: I have gone to apps and into settings and it says it works but no mail comes. I am old sorry not the smart one here . smile
JA: Anything else you want the email expert to know before I connect you?
Customer: Just I love you and Happy New Years and I need you too....
Submitted: 4 months ago.
Category: Email
Expert:  Martin replied 4 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your email.

When did the problem start?

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Regards,
Martin