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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I CANNOT REMEMBER MY GMAIL PASSWORD. I GOT A NEW PHONE AND

Customer Question

I CANNOT REMEMBER MY GMAIL PASSWORD. I GOT A NEW PHONE AND REALLY NEED TO GET INTO MY GMAIL TO TRANSFER ALL MY STUFF TO MY NEW PHONE. IS THIS A GUARANTEE I WILL BE ABLE TO GET INTO MY GMAIL TO TRANSFER MY INFO?
Submitted: 4 months ago.
Category: Email
Expert:  Eric Ewing replied 4 months ago.

Hi! I'm Eric, a computer expert who's been paired with you through JustAnswer.com. I'm reviewing your question now, and will return w/ an answer soon!

Expert:  Eric Ewing replied 4 months ago.

Hello! We can't guarantee that you'll be able to get back into your account (since Google controls the account) but I will do everything I can to assist you in regaining access! To start, please tell me: what is your Gmail address?

Customer: replied 4 months ago.
I am not satisfied with the way this is being handled.
Customer: replied 4 months ago.
will not give my gmail address. please just stop .
Customer: replied 4 months ago.
I don't have 24 hours to wait on you.

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