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Ask Eric Ewing Your Own Question

Eric Ewing
Eric Ewing, IT Pro
Category: Email
Satisfied Customers: 202
Experience:  I am a technology professional with 18 years experience, and hold 15 industry certifications (from hardware/software repair to mobility to IT Security, and everything in-between!).
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M wanting to set up an e mail address thought I had it

Customer Question

m wanting to set up an e mail address thought I had it installing and I get an error message about inaccurate format , the address I selected is***@******.*** HELP
JA: Just to clarify, how often have you been getting this particular message?
Customer: anytime I try to go to that address
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Using a web brower
JA: What troubleshooting have you tried?
Customer: Nothing, maybe I didn't allow enough time to install , it showed 30%
JA: Anything else you want the email expert to know before I connect you?
Customer: No , other than I've told my contacts that rcox3555 is my new e mail address
Submitted: 21 days ago.
Category: Email
Expert:  Eric Ewing replied 21 days ago.

Hi! I'm Eric, an email expert who's been paired with you through I'm reviewing your question now, and will return w/ an answer soon!

Expert:  Eric Ewing replied 21 days ago.

It appears that your email account has been successfully created (assuming that your telephone number ends in 37?). In this case, it may help to reset your password ***** will force your account to "refresh."

To do that, please visit here and attempt to sign-in. If the sign-in fails again, click on the "Get help" link you'll see on-screen to begin account verification and reset your password:

Please let me know what happens!