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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Forgot usename and password for online. about a week ago.

Customer Question

forgot usename and password ***** online.
JA: When did you last reset your username and password?
Customer: about a week ago. user name might be***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: pc
JA: What troubleshooting have you tried?
Customer: cannot remember user name and password ***** my account.
JA: Anything else you want the email expert to know before I connect you?
Customer: no.
Submitted: 23 days ago.
Category: Email
Expert:  Martin replied 23 days ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your account.

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.

Regards,
Martin

Customer: replied 23 days ago.
no I found the info
Expert:  Martin replied 23 days ago.

Were you able to get in?