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Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 16512
Experience:  CISCO certified computer and networking expert
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I've had a flip phone for a while now. However, I only use

Customer Question

I've had a flip phone for a while now. However, I only use it when I'm going to PA maybe 3-4 times a year. Since it was so long ago, my old number is ***** longer in service. I bought a Verizon card and want to add the minutes to the same phone. How do I do that?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Verizon
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through my desk top using Juno
JA: What troubleshooting have you tried?
Customer: none, I was trying to follow directions on my new refill card.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Email
Expert:  Pete replied 2 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Customer: replied 2 months ago.
I still haven't figured out how to put the minutes from the new card onto my card to my phone. Help
Expert:  Pete replied 2 months ago.

You will need to get the phone active first.

You can dial 1.***-***-**** from any phone other than your flip phone and follow the steps to activate it again, then you can add the minutes

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Pete.
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Expert:  Pete replied 2 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.