How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I can't get into gmail. Forgot password I guess. All usual

Customer Question

I can't get into gmail. Forgot password ***** guess. All usual avenues of reset don't work
JA: How long have you had this issue with your Gmail account?
Customer: last night
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: what is the charge for this? also, I have appointment - should I come back later
Submitted: 5 months ago.
Category: Email
Expert:  GeekGal replied 5 months ago.

Hi there. My name is***** am sorry that you are having this problem. It would be my pleasure to help you. In order to best help, I will need to know how you access Gmail. On a phone, tablet or computer?

Related Email Questions