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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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I seem to have lost all of the 2016 emails that were to

Customer Question

I seem to have lost all of the 2016 emails that were to deleted. I have seven or so emails and then the list goes to Dec. 2015
JA: Just to clarify, what email service provider are you using?
Customer: I am tech challenged I thought it was Gmail.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser or tablet
JA: What troubleshooting have you tried?
Customer: nothing, I do not know where to begin
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Email
Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 5 months ago.

To confirm, is the problem regarding your GMail account, or some other e-mail account? Also, when did you first notice that the e-mails went missing?

Type your reply below.


IT Miro

Expert:  IT Miro replied 4 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro