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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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When I got Att If he gave me my emaik address I did not

Customer Question

When I got Att If he gave me my emaik address I did not understand IT I GOT IT TO USE MY kINDLE NOW I HAVE A NET NOTEBOOK AND NEED AN EMAIL AND CANT HOW TO GET IT CAN YOU HELP ME KAY CLAYBORN ***** GRAHAM TEXAS I DO NOT HAVE MY ACCOUNY #
JA: I'm trying to find the right Email Technician for you right now. As soon as they are ready, I will let you know.
Customer: ALL MY PAPER WORK IS AT MY OFFICE
JA: Just to clarify, what is your notebook's exact make and model?
Customer: IT IS A HP TAVILION SERIAL # 5CD62263CN
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I HAVE NEVER BEEN TO MY EMAIL ACCOUNT!!
JA: What troubleshooting have you tried?
Customer: ONLY STARTED TRYING WHEN I GOT MY NOTEBOOK HAVE BEEN USING EMAIL AT WORK
JA: Anything else you want the email expert to know before I connect you?
Customer: JUST TO GET EMAIL ADDRESS ALSO WHERE IS THE SECURITY KEY LOCATED
Submitted: 3 months ago.
Category: Email
Expert:  Yvette replied 3 months ago.

Hello, I’m Yvette (E-Vet) with Just Answer! We're an Independent company providing tech support. I'm reviewing your question and will reply shortly.

Expert:  Yvette replied 3 months ago.

To clarify, are you trying to access your email account?

Expert:  zek-cssm replied 3 months ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. http://www.justanswer.com/email/a38h8-when-att-gave-emaik-address-not.html
Thank you, ***** ***** Customer Support Team.
Expert:  Yvette replied 3 months ago.

Do you still need assistance with this issue?

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