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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I tried to go in my account, because I have a new e-mail I

Customer Question

I tried to go in my account, because I have a new e-mail I hust cannot get in please help
JA: Have you contacted anyone about your account?
Customer: no
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: no just get me inmy account that was created under***@******.*** but now that is gone and shoulld be now under***@******.*** or***@******.***
Submitted: 2 months ago.
Category: Email
Expert:  Martin replied 2 months ago.

Hello Bill,

What happens when you try to sign in, may I connect with you and take a look?