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Ask Viet - Email Tech Your Own Question

Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 35769
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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My email address has changed. I have three Rokus.

Customer Question

My email address has changed. I have three Rokus.
JA: Just to clarify, what email service provider are you using?
Customer: DirectLink
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: I am not having trouble receiving programing with my Rokus but I want to give you my new email address as it has changed.
JA: I'm an assistant to the Email Technician. I work with them to help customers like you.
Customer: My old email was;***@******.*** (Wavecable), my address has changed to***@******.*** (Directlink).
JA: Anything else you want the email expert to know before I connect you?
Customer: No thank you.
Submitted: 1 month ago.
Category: Email
Expert:  Viet - Email Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Please click on the Roku website below:

https://my.roku.com

, then there, sign in your Roku account with your previous email address and with your Roku account password. Then you can update your email address in your account information there.

Please reply at the box below to continue. Thank you,