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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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My friend is from canada and she does not have computer

Customer Question

my friend is from canada and she does not have computer skills she has forgotten her outlook email what can she do
JA: How long has this been an issue?
Customer: on her ipad
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: ipad tablet
JA: What troubleshooting have you tried?
Customer: she can not delet her email and so the outlook tec said to delete the outlook email and start over
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Email
Expert:  Cris replied 3 months ago.

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Have you tried to reset the password?

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