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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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My thunderbird won't respond, I think yahoo or cablecom? web

Customer Question

My thunderbird won't respond
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I think yahoo or cablecom?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: nothing I don't know what to do. Am 77 years old and don't understand a lot about it. It just shows emails from about a week ago when I hit thunderbird.
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Email
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using Windows Vista, 7, 8 or 10?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess