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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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EMAILS BUT WITHIN 30 SECONDS THEY DISAPPEAR I DONT KNOW

Customer Question

I AM GETTING EMAILS BUT WITHIN 30 SECONDS THEY DISAPPEAR I DONT KNOW WHATS HAPPENING OR HOT TO STOP IT OR HOW TO RETRIEVE THEM. CAN YOU HELP ME . I AM DESPERATE
JA: Just to clarify, what email service provider are you using?
Customer: OUTLOOK 2017 MY EMAIL IS***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: IN OUTLOOK
JA: What troubleshooting have you tried?
Customer: COMPUTER
JA: Anything else you want the email expert to know before I connect you?
Customer: I THINK IT HAS TO DO WITH THE GMAIL ACCOUNT I SET UP AND THEN HAD TO DELETE IT BECAUSE OF ALL THE COMPLICATIONS
Submitted: 10 days ago.
Category: Email
Expert:  Jess M. replied 10 days ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you also using another devices such as smartphones to access this same email account?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess