How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have tried to set up a Gmail for my wife and cannot seem

Customer Question

I have tried to set up a Gmail for my wife and cannot seem to get it done. Claude
JA: How long have you had this issue with your Gmail account?
Customer: New account. I tried to set it up but nothing works for me
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Mostly I phone ant my home computor
JA: What troubleshooting have you tried?
Customer: The set up is not taking the info that I type in.
JA: Anything else you want the email expert to know before I connect you?
Customer: we just canceled ATT and know we need a new email for both me and my wife I have a Gmail that says its not valid
Submitted: 7 months ago.
Category: Email
Expert:  Viet - Email Tech replied 7 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Is her gmail email address currently working fine at the Gmail.com website?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Related Email Questions