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Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What exactly are the problems that you need assistance with? And yes, I can remotely access your computer so that I can directly check and fix the issues while you watch on your screen. This Secure Remote Assistance has an extra fee though.Please let me know by replying to me here so that I can help you further.