Hello and welcome.Do you recall changing the password ***** or is it usually logged in automatically and now it's asking you for a password?
Would you like me to give you the steps to reset it or would you like me to do it for you remotely?
I don't know your email address.Please accept the remote support offer, then From your computer click the following link:
https://ngmt.screenconnect.com/?Session=0d9071e8-c0b6-480a-9532-be6509a92d81Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.ClientLet me know once you've done that or if you need additional steps.Martin
I don't see you in the session yetDid you click the link or type it?
It should give you a button with an arrow to join the session
Here's the link:https://ngmt.screenconnect.com/?Session=0d9071e8-c0b6-480a-9532-be6509a92d81
Try this link instead:https://connect.teamviewer.com