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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 16050
Experience:  Email expert with over 5 years experience
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I somehow ended up with two g-mail accts. I rec'd e-mails

Customer Question

I somehow ended up with two g-mail accts. I rec'd e-mails saying they were set up. One is***@******.***. When I typed it in, it wouldn''t take and gave me options. I clicked on***@******.*** which is also have. A friend sent e-mails to the first one I set up but when I try to go to the site, the***@******.*** comes up with no e-mails listed. I only want one acct., and either one is ok. Help!!
JA: Have you contacted anyone about your account?
Customer: No, should I call someone?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I also have yahoo and use Safari to get my e-mail. Not sure how I will access the g-mail acct.
JA: What troubleshooting have you tried?
Customer: None! Didn't see where to do that. As you can see, I am a novice at this.
JA: Anything else you want the email expert to know before I connect you?
Customer: I think that is all the info. I have to tell you. Thanks!
Submitted: 14 days ago.
Category: Email
Expert:  Josh replied 14 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 14 days ago.

Click here: http://www.gmail.com

Click on the name or icon in the upper right hand corner and select SIGN OUT

Go back to https://www.gmail.com

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