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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to log into my account. I have not done so for

Customer Question

I am trying to log into my***@******.*** account. I have not done so for several years. I forgot the password, so I created a new one. Amanda22. Can you help me open the account please?
JA: Have you contacted anyone about your account?
Customer: no
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I have used yahoo mail for 15 years
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the email expert to know before I connect you?
Customer: no just how do I log into my [email protected] account
Submitted: 4 months ago.
Category: Email
Expert:  Martin replied 4 months ago.

Hello, this is Martin, how are you?

Have you ever logged into that account from the computer you're on now?