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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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Two days ago my emails went haywire. I have lost all my

Customer Question

Two days ago my emails went haywire. I have lost all my folders in my Inbox as well as Outbox. In the Outbox I have also lost all emails up until Wednesday. Require assistance to retrieve this information ASAP. Regards, ***** ***** email:***@******.***
JA: Just to clarify, what email service provider are you using?
Customer: aanet.co.au
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On my laptop through the Windows live icon
JA: What troubleshooting have you tried?
Customer: Nil - unsure what to do. Please be advised that I am not what my children call IT savvy!!
JA: Anything else you want the email expert to know before I connect you?
Customer: Nil, thank you
Submitted: 10 days ago.
Category: Email
Expert:  bbao replied 10 days ago.

How do you access your email at aanet.com.au? Using Windows Live Mail?

Please click below link to advise your browser and Windows version.

https://www.whatismybrowser.com/