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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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It is a new account in the last week and barely used but it

Customer Question

It is a new account in the last week and barely used but it is blocked. I have contacted tech support and they said they would get back to me in 24 hours but have not.
JA: Have you contacted anyone about your account?
Customer: Yes but I can't get a live body to talk to and they have not sent in 24 hours. The issue number is###-##-####
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I don't have a cell phone or tablet.
JA: What troubleshooting have you tried?
Customer: See above. They gave me an issue number but have not gotten back to me.
JA: Anything else you want the email expert to know before I connect you?
Customer: No.
Submitted: 5 months ago.
Category: Email
Expert:  arsufi2002 replied 5 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 5 months ago.

Could you share the email id and the last password *****?

Expert:  arsufi2002 replied 5 months ago.

waiting for your reply

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