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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I purchased a home that has a sharp aquos tv and he included

Customer Question

I purchased a home that has a sharp aquos tv and he included it in the purchase. My problem is that it looks like he never has updated it and when I've tried to do it over the wifi it stalls out at 67%. I've read that I need to put the update on a flash drive but I'm really confused about how to do this as it is mounted on the wall. Where is the flash drive on the tv and where how do I get the update I need to put on the flash drive
Submitted: 9 days ago.
Category: Email
Expert:  A. Stevens replied 9 days ago.

Hi, my name is ***** ***** I'm here to help you with this issue.

Allow me a few minutes to research the issue.

Expert:  A. Stevens replied 9 days ago.

Can you provide the make and Model of the TV that you're trying to update?