I'm sorry about the issue. Is there any error or message?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
What's your Facebook account name?
Do you currently have access to the email address or phone number on your Facebook account?Please reply at the box below. Thank you,
What's the make / model of your computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,