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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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I can not login to my email. Yes and it excepts it, but it

Customer Question

I can not login to my***@******.*** email.
JA: Have you tried having password ***** directions emailed to you?
Customer: Yes and it excepts it, but it still doesn't give me any results.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: accepts it
JA: What troubleshooting have you tried?
Customer: Called Hugh's Net, they it was your issue. It does give an error number and says I am not connected.
JA: Anything else you want the email expert to know before I connect you?
Customer: I can receive on my iphone but cant send.
Submitted: 2 months ago.
Category: Email
Expert:  Jason Jones replied 2 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason